In the rapidly evolving landscape of the grocery industry, the produce aisle—traditionally a space defined by static displays and seasonal cycles—is undergoing a digital metamorphosis. Leading this charge is CMI Orchards, a company that has moved beyond conventional wholesale strategies to embrace a culture of calculated risk-taking and technological integration. By prioritizing innovation as a core corporate value, CMI Orchards is successfully bridging the gap between traditional agricultural commerce and the high-tech demands of the modern consumer.
The Shift Toward Digital Fluency
At the heart of this transformation is Rochelle Bohm, Vice President of Marketing at CMI Orchards. For Bohm, the primary catalyst for change is the shifting demographic landscape. With Gen Z and Millennials now constituting more than half of the population, the "one-size-fits-all" corporate marketing models of the 20th century are losing their efficacy.
"We always market with an eye to innovation," Bohm explains. "We like to try and shake things up in the produce aisle and introduce innovation wherever possible. These groups are digitally acclimated, and they prefer personalization over mass marketing. To stay relevant, we have to meet them where they live—in the digital space."
This philosophy has manifested in creative projects designed to engage users through interactivity rather than passive advertising. A prime example of this is "Apple Crush," a gamified dating app for apples. By leveraging the language of modern dating culture, CMI Orchards has transformed a commodity product into a relatable, shareable experience, proving that even the most fundamental grocery items can benefit from a digital-first approach.
A Programmatic Approach to Retail Success
Innovation at CMI Orchards is not merely performative; it is highly structured. Recognizing the logistical challenges retailers face when rotating stock, the company has pioneered a "programmatic" marketing approach. Rather than pitching individual products in a vacuum, CMI offers retailers comprehensive umbrella programs.
"We understand that it’s tough for retailers to switch things out," Bohm notes. "It’s an easier sell if we can come to them with a program that says, ‘Just take this, and we’ll slot in different varieties.’"
These programs—such as the American Dream® and Flavors of the World® initiatives—allow retailers to sign on to a broader brand concept. CMI then handles the heavy lifting, adjusting the specific apple or pear varieties showcased under that umbrella based on real-time seasonality and regional flavor preferences. This modular strategy minimizes friction for the retailer while maximizing the consumer’s ability to discover new, high-quality fruit.
Holistic Media Engagement: A Multi-Channel Strategy
CMI Orchards’ commitment to innovation extends well beyond the store shelf. The company employs a "holistic" marketing strategy that integrates digital outreach, print media, and experiential trade show participation. By maintaining a long-term partnership with industry leaders like The Packer and utilizing platforms such as the West Coast Produce Expo, CMI ensures their brand presence is consistent across all touchpoints.
"By the time we land at a show, we’re ready to have our customers swing by and check out what’s new," says Bohm. "Having that holistic approach—where they see us in their inboxes, on their desks when the print publications drop, and then in person at the event—gives us a multi-prong approach to making sure we hit our targets."
This strategy treats the trade show not as a singular event, but as the culmination of a months-long narrative. CMI actively collaborates with creative teams to pilot new engagement hooks—ranging from music-based games to interactive exhibits—turning standard networking into a memorable experience that strengthens industry relationships.
The "Guinea Pig" Philosophy: Lessons from Other Industries
Perhaps the most distinctive aspect of CMI’s success is its willingness to look outside the agricultural sector for inspiration. Bohm is an avid observer of industries with significantly larger marketing budgets, such as cosmetics, perfume, and craft beverages.
"Our budgets within produce are smaller than some of the big CPG brands, but that doesn’t mean we can’t tap into the tactics that work well in those categories," Bohm explains. "We look at what’s working in wine or beer and ask, ‘How can we adapt that to produce and keep it fresh?’"
This "cross-pollination" of marketing tactics allows CMI to operate with the agility of a startup. By adopting the testing-and-learning framework common in the tech and fashion worlds, the company avoids the trap of stagnation. They are effectively the industry’s "guinea pigs," eager to trial new advertising tools and report back on their efficacy for the benefit of the wider produce community.
Data-Driven Decisions Meet Grassroots Feedback
While CMI Orchards utilizes a wide array of sophisticated digital metrics to evaluate their campaigns, they maintain a profound respect for the "anecdotal" side of marketing. The company trains its staff to listen to the "grassroots" feedback—the word-of-mouth chatter in the aisles and the personal impressions of their retail partners.
This hybrid approach ensures that while the company is data-driven, it is not data-blind. By balancing quantitative performance indicators with qualitative insights, CMI maintains a pulse on consumer sentiment that purely digital tools might miss. It is this combination of "curiosity" and "intentionality" that defines their culture.
Implications for the Future of Produce
The success of CMI Orchards’ innovative strategy carries significant implications for the broader food and beverage sector. As competition for shelf space intensifies and consumer attention spans shrink, the ability to pivot and adapt becomes a competitive advantage.
Key Takeaways for Industry Peers:
- Embrace Digital Integration: Products must exist in the digital realm, whether through apps, social media interactivity, or gamification, to capture the loyalty of younger generations.
- Simplify for Retailers: Retail partners value programs that reduce the burden of decision-making. Umbrella branding allows for flexibility while maintaining a consistent store identity.
- Cross-Industry Learning: Innovation often comes from observing sectors that seem unrelated to your own. Adapt successful tactics from high-budget industries to fit the scale and needs of your specific category.
- Adopt a Holistic Media Presence: Success in trade and retail environments requires a consistent, multi-channel narrative that builds anticipation before the point of sale.
- Cultivate a Culture of Curiosity: Innovation cannot be a top-down mandate; it must be a core cultural trait where employees are encouraged to be "guinea pigs" and take calculated risks.
Conclusion: Staying Ahead of the Curve
For CMI Orchards, the path forward is clear: continue to be curious, continue to listen, and never settle for the status quo. By maintaining a balance between high-tech innovation and high-touch relationship building, the company has established a blueprint for success in the modern era.
As Bohm concludes, "We’re just curious people trying to keep abreast of trends any way we can." In a world that is constantly changing, that simple, relentless curiosity may be the most powerful tool in their marketing arsenal. Whether it’s through a gamified app, a strategic retail program, or an interactive booth at a trade show, CMI Orchards is proving that in the produce business, the most effective way to grow is to keep innovating.








